Privacy Policy

Introduction

Frontiers Children Development Organization (FCDO) is committed to protecting your privacy and personal data. This Privacy Notice outlines how we collect, use, store, protect, and share your personal data when you interact with us, visit our website https://www.frontiers-children.org, or participate in our programs and services. We adhere to the Data Protection Act 2019 of Kenya and applicable data protection laws in other jurisdictions where we operate.

By accessing our Website or engaging with our services, you consent to the practices described in this Privacy Notice.

What data we collect

We collect the following categories of personal data:

Identity information: Name, gender, date of birth, nationality
Contact information: Email address, telephone number, postal address
Technical information: IP address, browser type/version, device type, time zone setting, location data, operating system
Usage information: Pages visited, duration of visit, website navigation paths
Transaction data: Donation details, payment history
Program participation data: Application forms, event registration, consent forms
Special category data: Health information (only when strictly necessary and with explicit consent)

How we collect your data

Your personal data is collected in the following ways:

Directly from you:
- Submitting forms on our Website
- Donating to FCDO online
- Registering for events or programs
- Contacting us for inquiries
Automatically:
- Through cookies and tracking technologies (see Section 8)
- Log files capturing IP addresses and browser types
From Third Parties:
- Partner organizations
- Social media platforms (when interacting with our pages)
- Program implementation partners

Legal basis for processing your data

We only process your data when there is a lawful basis to do so:

Consent: When you have given us explicit permission
Contractual Obligation: To fulfill our obligations to you
Legal Obligation: To comply with legal and regulatory requirements
Legitimate Interests: For operational efficiency, monitoring website usage, and improving services

How we use your data

We use your personal data to:

Manage and operate our Website
Process your donations and transactions
Register and communicate with program participants
Administer surveys, evaluations, or feedback
Provide updates and marketing communications (with consent)
Maintain internal records and reporting
Comply with legal and regulatory obligations
Ensure safety and security of systems

Disclosure of your data

We may share your data with:

Affiliates and Partners:
- ChildFund Kenya – childfund-kenya.org – and ChildFund International – www.childfund.org (see their respective Privacy Notices)
- Implementation partners (e.g., NGOs, CBOs) under strict confidentiality
Service providers:
- IT support, payment processors, email service providers
Regulatory or Legal Authorities:
- Where required to comply with law, court order, or regulatory obligation

We do not sell or rent your personal data for profit.

Use of Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, gather analytics and improve our services.

Types of Cookies:
- Essential cookies (required for operation)
- Performance cookies (for analytics)
- Functionality cookies (to remember preferences)

You may set your browser to refuse some or all cookies. Please note this may limit website functionality.

More details are available in our Cookie Policy.

How we protect your data

FCDO has implemented strong technical, physical and administrative safeguards to protect your personal data against:

Unauthorized access or disclosure
Accidental loss, destruction, or alteration
Misuse or malicious attacks

These measures include encrypted communications (SSL), secure servers, access controls and staff training.

Data Retention and Disposal

We retain your personal data only as long as necessary:

For the purposes for which it was collected
To comply with legal or contractual obligations
For archiving, research, or statistical purposes (with anonymization)

Once the retention period has expired, we securely delete or anonymize your data.

Your Data Subject Rights

As a data subject, you have the right to:

Access your personal data
Correct or update inaccuracies
Withdraw consent at any time
Object to processing
Request deletion (“right to be forgotten”)
Request data portability (where applicable)
File a complaint with the Data Protection Commissioner of Kenya

To exercise your rights, email: dpo@frontiers-children.org or fill out the request form at https://www.frontiers-children.org/dsr

Children’s Privacy

We do not knowingly collect personal data from children under 18 without verifiable parental consent. If you are a parent or guardian and believe we may have collected personal data from your child without consent, contact us immediately at dpo@frontiers-children.org We will take appropriate action to delete such data.

Sub-Processors

We engage third-party sub-processors to support our services. These include:

Payment gateways (e.g., PayPal, M-PESA)
Email platforms (e.g., Outlook)
Hosting providers
Survey tools

All sub-processors are contractually required to protect your personal data. For a list of sub-processors, email dpo@frontiers-children.org.

International data transfers

If your personal data is transferred outside Kenya, we ensure that such transfers comply with the Data Protection Act, including:

Transfers to countries with adequate data protection laws
Using standard contractual clauses and safeguards

Changes to this privacy notice

We may revise this Privacy Notice periodically. Changes will be posted on our Website and become effective immediately. We encourage you to review this Notice regularly to stay informed.

The date of the latest revision will always be shown at the top of this page.